1. Question: Are you a manufacturer?
Reply:
Yes, we are a professional manufacturer of insulating glass processing machinery, which has been 18 years since 2001.

2. Question: How is the service?
Reply:
1). Reply immediately in WhatsAPP, if you email, it will reply within 12 hours.
2).18 hours after-sales service
4). Over 15 years of experience in this machine field
5). Fluent in English, communication is accessible. Peer-to-peer services can help you solve problems in a timely manner.

3. Question: What is the guarantee?
Reply:
1). We guarantee 12 months.
2). 18 hours of technical support via email, video or phone
3). English manual and video tutorial
4). Online service 24 hours a day, free professional technical support.

4. Q: Do you provide equipment operation training?
Reply:
A: Yes. We can send one or two professional technicians (one is an electrical engineer and one is a mechanical engineer) to install and adjust the machine and help train the workers.

5. Question: Why is your price not the lowest price compared to other companies or factories?
Reply:
1) We are an innovative company, not just a production plant. We have a team of professional and experienced technical elites. Every year we apply for innovative patents for our insulating glass machines, such as automotive gas filling machines, automatic loaders and more.
2) We have the same features and components compared to our peer brands, but our prices are the most competitive. At the same time, our after sales service is satisfactory. We have a good reputation among our customers.

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